Paying bills on time but company agents are harassing me what to do
16-Mar-2023 (In Consumer Court Law)
we have using idea postpaid no last two years and paid all bill timely but bill amount not paid last two month because bill amount is wrong according to me many time talk to customer care about my bill amt but not justify to me then I will stop payment for the waiting of justification and collection agency is calling to my all relativies say to fraud and misbehave to all relatives mobile no picked form my call history . kindly suggest me what can I do
You can get your records from the company and prove your case of over charging or whatever other grievance you have with the cellular company. You may also if you wish drag them to the Court for mental harassment. However those suits generally take long and becomes a hassle. Going to the Consumer Court is an effective remedy available to you.
Regards
Nitin Thatai
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