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Overcharging by airtel on international roaming, what to do?
08-Aug-2023 (In Consumer Court Law)
My credit limit with airtel is only14000 but airtel has charged me 83000 for international roaming inspite of taking international roaming package worth 4000 also while on trip they diconnected by data service without informing me. What are my options.
You have to approach the Consumer Forum with a complaint claiming compensation for the damage and loss caused to you by the service provider by using unethical practice and deficiency in service. You should have proper documents to prove your case.
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Adv. G M Paramasiviah
Bangalore | 25+ Answers
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Consult us issue an legal notice to the Airtel first by stating the credit limit and your usage etc and the blunder committed by them and procure all the documentary proof to show their violation if they have breached their own terms and conditions. After sending legal notice you have to wait for their reply and if they deny in reply notice also then you can file a complaint against them at concerned Tribunal by seeking justice. Consult advocate
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Adv. Rajesh K.S
Bangalore | 500+ Answers
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