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Not happy with the service provided by Honda service station
19-Sep-2023 (In Consumer Court Law)
I own a Honda Activa 125 and Im distressed with the sort of service I have received. Listing down the timeline of events: 26 Jun 2017 - Bike undergone full service from Authorized service center 10 Jul 2017 - Met with an accident as a result of rim bend/flat tyre possibly caused by riding over a pot hole 05 Aug 2017 - Bike undergone full repair covered by insurance from Authorized service center 11 Sep 2017 - Bike skids as a result of rim bend/ flat tire without any sort of impact. It is pretty obvious that the tyre Rim was not replaced beside me instructing to do so over a call. I was also informed by insurance that the rim would be replaced but I have received no physical confirmation about the same. This could have cost me my life and I want to know if there is something I can do to take action against such ignorance.
Sir
Here you can do one thing. Please ask them to provide invoice copy and the vehicle delivery report and take opinion of an a technical expert. If the expert file the report, on that report you can file a complaint against the opposite party for not providing you with the proper service.
I hope there is you can proceed with by filing a consumer case under the head of deficiency of service.
Here you can do one thing. Please ask them to provide invoice copy and the vehicle delivery report and take opinion of an a technical expert. If the expert file the report, on that report you can file a complaint against the opposite party for not providing you with the proper service.
I hope there is you can proceed with by filing a consumer case under the head of deficiency of service.
Helpful?
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Adv. M Lakshmikanth Arya
Bangalore | 500+ Answers
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Have you submitted the claim form to the insurance co.,? Whether survey is conducted by the insurance co.? If not immediately you approach the insurance co., and submit the claim form and obtain the estimate regarding repair from the Authorized service center and submit the same to the insurance co., If insurance co., repudiated your claim then you will have to file a consumer case against eh co.,
Helpful?
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Adv. Rajeev S Vadrali
Gadag | 100+ Answers
CONTACT NOW
First go and contact the authorized person or owner of the service center by explain your experience which caused lot of inconvenience to you, which is almost life threatening. If you don't get proper response then contact any lawyer and issue legal notice for deficiency of service
Helpful?
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Adv. Rajesh K.S
Bangalore | 500+ Answers
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