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International Roaming -Vodafone dispute
01-Aug-2023 (In Consumer Court Law)
I went to Bhutan on vacation and didn't request vodafone to activate my International Roaming. However they activated without my consent and charged me almost 4-5 times of my credit limit. Immediately after coming back I filed complaint but no respite so far. Infact from last 2 months they stopped my data and calling services which is impacting my work. I have been using this mobile no. from last 11 years and have never been defaulter. Recently their collection agent called to negotiate settling amount and my question is why should I pay for services which I never subscribed for. What legal option do i Have?
Hi, it's common these days that the mobile companies are practicing such like unfair trade practices.
Over and above this these mal practices, these companies never refund the proportionate service tax /GST portion amounts suo motu, even in cases where they are made to reverse such like unjustified charges on the customers.
Issuing a Legal Notice is the best recourse. Let the company also bear the charges for the legal action being taken.
Over and above this these mal practices, these companies never refund the proportionate service tax /GST portion amounts suo motu, even in cases where they are made to reverse such like unjustified charges on the customers.
Issuing a Legal Notice is the best recourse. Let the company also bear the charges for the legal action being taken.
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Adv. Ruchira Chaudhary
Gurgaon | 100+ Answers
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