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I bought defected product by mistake now company not exchanging
12-Feb-2023 (In Consumer Court Law)
I have purchased a jacket in monte carlo show room on7/02/17 in sale offer .Next day i wear jacket,during working hour i have seen that stiching is open.I have claimed but showroom owner and customer care staff refuse to do anything including stiching again.He told that during sales offer we cannot exchange , cannot return and no guarantee of the product.so what i can do ?
I have purchased a jacket in monte carlo show room on7/02/17 in sale offer .Next day i wear jacket,during working hour i have seen that stiching is open.I have claimed but showroom owner and customer care staff refuse to do anything including stiching again.He told that during sales offer we cannot exchange , cannot return and no guarantee of the product--- all the company clearly mentions that no exchange or return during sale period. you have no other option to request them and get the needful done.
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Adv. Siddhant Sharma
Delhi | 500+ Answers
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Try to contact an advocate in minimum charges for a sErving a legal notice to the company through the showroom itself plus a sale offer does not decline your rights of having a good product. Its nowhere a contract for a sale offer, price is there, you go n shop but being a defective piece is all together a different issue.
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