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How to take refund from a coaching center due to closure


27-Jul-2023 (In Consumer Court Law)
I took admission in Brilliant Coaching Center for Two Year Class room Program (BTYCP-P) Enrolment No. I2PS13UN0077 in July 2011. I paid the fees of Rs. 101,504/- in two instalments to Brilliant Tutorials of Rs. 50,752/- each (Vide ICICI Cheque No. 023031/023032 dated 23/07/11 & 30/08/11). I continued for coaching for three months. After three months in September 2011, they have closed all the centres in Delhi NCR including Noida Centre. In the hope that it will be reopened and with this hope I was going to the centre every week end to see whether centre is opened or not. Final
Answers (3)

Answer #1
680 votes
Dear sir,
As your query is incomplete, I request you to please shed some clarity on what remedy you are looking for, so that the undersigned can advice accordingly.
Please feel free to contact the undersigned to take this forward.

Regards,
Pragya Wazir
Answer #2
771 votes
As per the facts of the case, it is definitely deficiency in service and therefore you may prefer a complaint before consumer court. You'll have to file the case at District forum as the claim would be less than 20 Lakhs.
Answer #3
809 votes
Dear Sir,

At the outset your remedy under civil law would be affected by the Law of Limitation, wherein based on the information provided above more than three years have lapsed since the last communication and or claim that has been made by you. Hence any suit filed for claiming the amount by way of a civil suit would be barred by limitation.

With respect to approaching the consumer forum Section 24A of the act provides a limitation of 2 years to file a complaint from the date of cause of action. However, cause of action has not been defined by the Act nor by the Civil Procedure Code, 1908. The consumer forums have can condone delay if sufficient causes can be shown as to why there has been a delay in approaching the forum. However, this would be at the discretion of the forum should they find the reasons given plausible.

Regards,
Koshy

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