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How to resolve issue with amazon sellers
24-May-2023 (In Consumer Court Law)
Hello...actually I had ordered a product from Amazon....the product was out for delivery at 19th of may..but due to their technical issues they hadn't delivered it...from there on wards...I had contacted them every day enquiring about my product ..but...they failed to deliver it...and....23rd was the last estimated date...still I haven't received the product ... And as per their excuse...they asked me for a extra day ...and they can't able to deliver at 24th may also....and...the product was automatically cancelled without any involvent of mine...so..how can I proceed further??
Hi,
May be your order is cancelled as the product you ordered might have lost in transit. Did you escalate the issue to the appropriate department? If you have prepaid for the order and holding talks with the concerned department didn't yield results then send a legal notice to the department and ask for full refund of the product. If they fail to refund, file a consumer complaint against them. If your order is a COD one, no need to panic. Wait for the seller list the product for sale again and then buy it.
May be your order is cancelled as the product you ordered might have lost in transit. Did you escalate the issue to the appropriate department? If you have prepaid for the order and holding talks with the concerned department didn't yield results then send a legal notice to the department and ask for full refund of the product. If they fail to refund, file a consumer complaint against them. If your order is a COD one, no need to panic. Wait for the seller list the product for sale again and then buy it.
Helpful?
12+
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Adv. B. Srikiran
Hyderabad | 500+ Answers
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Can Amazon cancel your order after shipping?
Cancelling orders that have already been shipped:
Click on Your Orders. Choose the Request cancellation and continue. We will return the item(s) for a full refund (if payment has already been made).
How do you know if Amazon order was Cancelled?
Your Orders will also show you if the order has been cancelled. Cancelled Orders will show the order if it has been successfully cancelled.
What to do if you have cancelled an order on Amazon but no refund?
To check the status of refund on cancelled/rejected/undelivered orders, go to Amazon Pay and click on Refunds in Your Transactions. Note: Amazon initiates the refund only after the item has been picked up by our Fulfillment Center. For more information, please read our Returns Policy.
Why was my Amazon order automatically Cancelled?
Why did Amazon cancel my purchase? Its usually because the item is out of stock, that the seller has gone out of business or that your shipping/payment information was incorrect. 25-Feb-2023
you can file a complaint before the consumer forum for deficiency of service against amazon by mentioning about the order that you have place to them. because of the defeciency of service by amazon you lost your product a.nd at the same time you were put to dissatisfaction and mental agony
Helpful?
16+
16+
Adv. Dwara Pallavi
Hyderabad | 200+ Answers
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