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How to file Consumer Court complain against bad quality products


28-Nov-2023 (In Consumer Court Law)
Hi I purchased the table tennis bat for 5500. When I played table tennis for the first time the rubber got broke into pieces from corner. Looks like they gave duplicate rubber. I visited their showroom and reported the issue. .They said will send the rubber to factory for finding ms and get back to me in a day. Since then they are just postponing it and when I said on phone I will show you guys....For this delay ...on Saturday now when i called today they're saying as you said on other day . You will show us...that's why they're not willing to replace it. They're blackmailing me and also looking for reasons not to replace the rubber on the bat. More than business people these people looks like blackmailers. I want to take legal action against them. Please advise Thanks.
Answers (3)

Answer #1
871 votes
Hello,

Send a Legal Notice to the company through a lawyer demanding the refund of the price of the bat. If they pay, fine. If not, file a complaint at your jurisdictional district consumer forum and in the prayer ask for the refund, interest amount and also claim compensation for the harassment and mental agony caused to you. Feel free to contact me if you need any assistance.
Answer #2
583 votes
you have every right to approach the consumer forum and can file consumer case for the loss caused to you because of their deficiency of service and you will get the problem resolved and you will also get the damages for the loss caused to you.
Answer #3
635 votes
Based on your problem. I can advise to have a collection of documents such as bills and evidence of non responsive .

File a complaint at local consumer court over defunct product and services . Moreover if you have any warranty document which is more beneficial to case.

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