Deduction on SMAB Charges without notification. Where can i complaint?
02-Oct-2023 (In Consumer Court Law)
Hi, I'm holding an ICICI Savings A/c Koramagala Branch. ICICI Bank has deducted SMAB charges without notifying the policy changes. I get monthly statements and other promotional emails, but I have never got any information about the policy changes. ICICI bank is strictly not following the guidelines mentioned by RBI. RBI stated that banks will have to notify consumers clearly through SMS, email or letter about the fall in MAB. I have raised a complaint at http://www.consumercomplaints.in . So Kindly suggest what action can further be taken against the bank.
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