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Can I file a consumer court case against an Instagram store


06-Apr-2023 (In Consumer Court Law)
It is a very serious matter.. I buyed a shoes from instagram page @7_a_shoes .. I have even paid him 1200 for that.. I have many proofs like his phn number (×2) and Payment proof in PAYTM.. I think these both are enough for filing a case on him.. I know his name and his city.. His both numbers are switched off.. I don't know what should I do.. But I have I have enough proofs to file a case on him.. He told me his name as Rahul.. Can anyone pls suggest me what should I do..??
Answers (4)

Answer #1
850 votes
U may file a complaint in consumer fora according to jurisdiction or pecuinay value of the good. Or better he you won't deal with court to heir a lawyer for your assistance. This is the only solution..
Answer #2
769 votes
If you have all the proofs regarding the purchase and deficiency you can file a complaint under consumer protection but first tell me whether you have informed about the product or complaint to the seller in any way.
Answer #3
942 votes
Goodevening,
Yes you can file a case in consumer court as well file a police complaint in police station .
You have both legal remedy available to you.
For more information feel free to have a word with me.
All the best
Answer #4
768 votes
Dear Sir/ Ma'am,

You would have to further clarify what you mean by Instagram 'Store'. It it was not an authorized store offering services of sale, you cannot file a consumer case against said 'Rahul'. However, if it was just another user, then you can pursue a criminal complaint against him under the IPC and the IT Act. Approach your nearest Police Station and ask them to assist you.

Regards

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