Can airlines charge transaction fee, service fee for using the website
27-Nov-2023 (In Consumer Court Law)
Can airlines charge transaction fee, service fee for using their own website or app?
Yes, they are charging and the transaction fee and the service fee is the charges of the website and not of the airlines e.g makemytrop or yatra.com they charge this and not the airlines. So the service you avail from them are liable to be paid in the form of fees.
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