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Asked company to discontinue the services generated bill after that


23-Nov-2023 (In Consumer Court Law)
I was in chennai 3 mnts ago. Living with one roommate. We both took tikona net connection with my user Id. I relocated to Bangalore and requested tikona to close the service which is running on my user Id. Tikona did not closed the service. My roommate of chennai used that service after closer request without informing me. Tikona generated the bill and asked me to pay. I told them I did not use ask my ex-roommate to pay the bill. Ex-roommate denying to pay the bill and telling lie that he did not user the net service. Now tikona going to file the case against me. I want to find actual person who use the service to pay the bill and punish him to be lying. Please suggest me what step should I take.
Answers (2)

Answer #1
949 votes
nothing to worry. let them file a case. you have informed them to cut the connection with your id, even after your request (i hope you have request for disconnect intimation letter with you) they failed to disconnect for that your not liable. better send legal notice to them for not harass you. contact me with documents to take further action
Answer #2
579 votes
Dear Querist,
U shud have written a letter requesting to close u r services and got an ack, now you have to issue a reply notice to them (Tikona) stating the facts what had happend and tell them to close the issue. If inspite of this if they file any case u can safely defend u r case with all the documents.
Regards,
Pratap

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