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Are cab parking charges at airports taken from customers legal


04-Aug-2023 (In Consumer Court Law)
Hi Sir/Madam. The other day I travelled from Rajiv Gandhi international airport to hitech city by OLA cab. I was just astonished by looking at the bill as I was charged for cab parking also. The total bill I got was 780 rupees in which 220 rupees are charged for cab parking. When I travelled the same distance by UBER cab, they did not charge me for cab parking. Could you please help me in knowing if taking cab parking charges from customers is leagal or not in India.
Answers (1)

Answer #1
612 votes
HI,
that will be known only after verifying the cab charges sheet and contract document with the customer.
first you take information from the OLA cabs if they are not responded you file application under RTI to the transport authorities they will provide the information within 30 days from the date of application.
if you get positive response and you came to know that parking charges are not collected from the customer you approach district consumer redressal forum for relief not only for you but for the society also.

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